Pleasant Hill Auto Repair

918 Reviews
(925) 521-6403
Mon - Fri: 8:00 AM - 5:00 PM
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4

After chatting with Lisa, we realized there had been a mis-communication between our staff and hers, and we agreed to split the cost of the inspection that was mistakenly done. I appreciate their willingness to work through the discrepancy quickly and to our satisfaction.

Thank you for taking the time to come back and post this, we appreciate that and glad we could help you to understand what was done. Providing good customer service is very important to us. You can always contact us directly so we may better help you in the future also. Take Care, Lisa & Dave Timmons

- Timmons Auto & Truck Repair
5

Timmons is head and shoulders above previous RV repair shops I have used.

WOW!!! Thanks for that. It is really nice to know that people do recognize the positives and speak about them. We really appreciate you and the trust you place in us. We never claim to be perfect, but always strive to be as close to that as possible and are always there for our clients & customers.
Respectfully, Lisa & Dave Timmons

- Timmons Auto & Truck Repair
5

I HAVE BEEN TAKING MY CARS TO TIMMONS AUTO AND TRUCK REPAIR SINCE BEFORE DAVE TIMMONS OPENED HIS OWN FACILITY. HE WAS THE ONLY PERSON AMONG MANY "EXPERTS" WHO COULD LOCATE AND REPAIR A PROBLEM I AT THAT TIME HAD WITH MY RV. THIS WAS 20 YEARS AGO AND I'M STILL AS PLEASED AS I WAS THEN.

Wow Thank You so much, what an awesome review. You are a great customer and we really appreciate the many years that you have entrusted us to care for your vehicles. We couldn't ask for a more steller client. Thank you for all of your referral as well.
Respectfully, Dave & Lisa Timmons

- Timmons Auto & Truck Repair
5

First class from start to finish.

Thank you so much. You are a great customer also. We really appreciate you and thank you for your business and all of your referrals.

- Timmons Auto & Truck Repair
5

Their service is great!

Thank you for taking the time to post a review, it means alot to us. We are happy to be able to be here to care for your vehicles.

- Timmons Auto & Truck Repair
5

As usual, Timmons is always professional, the estimate is very close to the actual cost and they are very timely in returning your vehicle.

Mike,
Thank you very much for the great review. We are happy when our customers are happy. We really appreciate your continued patronage and the trust you place in us.

Respectfully,
Lisa & Dave Timmons

- Timmons Auto & Truck Repair
5

Apparently, I clicked the wrong rating on my first attempt. Of course, I think your service is excellent. Disregard my prior response.

Awe, Thank You Linda, You are very sweet and we appreciate your response and happy to be of service to you. No worries from our part regarding the first rating. We really appreciate your taking the time out of your busy schedule to give us the feed back and review. We are always here to help with anything you or your family needs.
Respectfully,
Lisa & Dave Timmons

- Timmons Auto & Truck Repair
5

Always nice , very accommodating crew and work is great. I have had Timmons fix all my vehicles for the last 10 years .

We are so greatful for your continued patronage and always look forward to seeing you. We appreciate your feedback and look forward to many more years of taking care of your vehicle needs and to seeing the incredible success that is coming in your future with your new career, you really deserve it. You are an awesome person.
Take Care,
Lisa & Dave Timmons

- Timmons Auto & Truck Repair
5

After picking up the car and driving it, there now is a noise coming from the wheels.

Hi John,
We are pleased that you contacted us at the shop so we can address your concern right away, which we hope you agree that we did. As you know we always stand behind our work and we are glad to have been able to get you temporarily back on the road with a loaner part, to make your down time as minimal as possible, while we wait for the replacement of the defective part. We will contact you to complete the job just as soon as we receive that part. We hope that this meets or exceeds your expectations and of cource we are truly sorry for any inconvenience this may have caused you.
Respectfully, Lisa, Dave & The whole team at Timmons

- Timmons Auto & Truck Repair
5

Very thorough mechanics and guys and I trust their feedback and suggestions.

Thank you Joel. We always respect and honor the trust you place in us and will never take that for granted.

Thank you for the feedback.
Lisa & Dave Timmons

- Timmons Auto & Truck Repair
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